Communicating in a Crisis

Don’t let 30 years of hard work get destroyed in 30 seconds.

Somewhere within every organization, a crisis is waiting to happen. Maybe tomorrow, maybe next year or even in five years; you can’t be sure what the crisis will be or when it will strike. But you can be sure that a crisis will put your organization’s hard earned image and reputation up for grabs. This timely session teaches attendees actionable keys to swaying internal and external perception during a negative event. Attendees will learn how to respond to questions briefly and directly, and learn how to control the flow of information in a crisis.