Better Body Language
What is your body language saying about you?
Professional actors are finely tuned to their emotions, enabling them to speak with the movement of a hand. An effective spokesperson also makes use of body movements to convey appropriate emotion.
The following gestures and expressions are considered positive and convey personal interest and self-confidence:
- Look people in the eye;
- Lean slightly forward, if seated;
- Make hand movements that occur naturally as a supplement to what you are saying;
- Listen intently to anyone who asks a question;
- Listen to what other people have to say.
The following gestures and expressions tend to be negative and convey tension and nervousness:
- Inappropriate smiling, laughter;
- Tightly clasped hands;
- Hands gripping sides of chairs, tables, knees;
- Hands toying with pencils, water glasses, buttons, microphones;
- Drumming on the tabletop;
- Tightening and loosening of jaw;
- A ramrod straight, unnatural posture.
These movements convey impatience and discomfort:
- Swinging legs;
- Shifting in chair;
- Shifting eyes.
These movements convey guilt and disinterest:
- Casting eyes toward ceiling;
- Failure to look at the audience;
- Slouching posture;
- Closing eyes.
Where in the World is Anthony?
Gave opening keynote this afternoon at an insurance conference in San Diego. Presenting tip 92: Don't staple your notes. It draws attention to them, especially when you turn the page. Instead, fan the pages and smoothly slide and discard.
Worked all day today with a St. Louis-based contractor. Negotiation tip 33: Don't mirror your opponent's demeanor, especially if the tone and questions are negative.
Spent the day working with Michigan law enforcement leadership. Crisis communications tip 7: Quickly address misinformation and rumors in the early hours of a crisis, or risk losing control of the narrative.
Back to work! Spoke last week in Orlando. This week I'm in Ohio, Michigan and Missouri. Meeting/conference tip 15: More Variety = More Energy. Mix things up to keep your audience constantly engaged.
Just wrapped my last job of the year, working with an Ohio-based insurance company. Huge thanks to all my clients who made this year truly one for the books—and more than just a nod to my travel partners, @Delta, @Marriott, @Avis, and @Uber for getting me where I needed to go.